Increase support & sales for
D2C/E-commerce businesses
Save revenues lost to abandoned carts and orchestrate return lifecycles for your hyper-growing brand with our voice-first AI agents.
How Voice AI Transforms
E-Commerce/D2C Operations
Cart conversions & Assisted Sales
Save lost revenues by assisting your customers within seconds and human experts in the loop.
Customer Support
Resolve most popular use cases prevailing for consumer companies using Voice AI and humans in the loop to beat CSAT expectations.
Feedback and Operations
Automate feedback and operations calls with human like Voice AI to gain actionable insights.
NDR & Return Logistics
Handle failed deliveries and return requests instantly, reducing RTO rates significantly.
Post-Purchase Upsell
Drive incremental revenue by offering personalized product recommendations after successful orders.
Customer Loyalty AI
Automate outreach to VIP customers with exclusive offers, building long-term brand affinity.
Measurable Impact on
Brand Growth
Scale your D2C brand with automation that pays for itself through increased sales and loyalty.
30%
Sales Growth
Recovering abandoned carts and driving post-purchase upsells through personalized AI calls.
50%
Faster Returns
Automating return lifecycle management to improve customer satisfaction and inventory turnover.
90%
Resolution Rate
Resolving common customer queries instantly without the need for human intervention.
Ecommerce Automation
that Delivers ROI
Sync your operations and scale your brand with intelligent automated workflows.
Sync Catalog & CRM
Integrate with Shopify/Magento to understand customer history and product details.
Train Voice AI Agents
Configure agents for order status, product FAQs, and empathetic return handling.
Omni-channel Deployment
Deploy across Voice, WhatsApp, and SMS for consistent brand communication.
Strategic Human Handoff
Route complex queries or high-ticket sales to your specialized human support team.
Analyze Conversion Data
Track ROI, CSAT, and containment rates to continuously improve brand performance.
Pilot Plan to
Get You Started
*No heavy setup fees
- 10,000 minutes
- Set up of 1 AI agent in 1 language
- Access to XtraScale platform for trying multiple models
- Observability tool for mapping progress
- 200 free minutes of internal team testing calls
- 5,000 WhatsApp Messages along with calls
- Trained human in the loop
Seamlessly Connect with
Your Tech Stack
XtraScale integrates with the tools you already use, ensuring a smooth flow of data and a unified customer experience across all touchpoints.
Advanced AI Capabilities
-
Multilingual Support
Support customers in 10+ regional languages naturally.
-
24/7 Availability
Never miss a call, even during peak festive seasons.
-
Sentiment Detection
Identify frustrated customers and escalate to humans instantly.
-
Enterprise Security
SOC2 compliant data handling for total peace of mind.
Let's make your support
future ready
The time for integrating Voice AI is now, XtraScale is the right partner for you.
Get Started